Shipping policy

Expected delivery will be in 7 days. Shipping costs are calculated at checkout and vary by region.

Once your order has been shipped, you will receive a tracking number via email so you can follow your package in real time.

International orders may be subject to import duties, customs fees, or taxes once the package reaches your country.

These charges are the responsibility of the customer. Lokko has no control over these costs.

Lokko is not responsible for delays caused by carriers, incorrect address information provided by the customer, or customs clearance.

If your package is lost or damaged during shipping, please contact us at allard@my-lokko.com and we will do our best to resolve the issue.

Please refer to our Refund Policy for detailed information on returns, exchanges, and eligibility.

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